Service and Repair

 

When buying fitness equipment, know that it will need to be serviced. Like anything mechanical, maintenance and repairs are inevitable and important to protect the lifetime and enjoyment of your investment.

Fitness Town Service is Western Canada’s largest and most experienced in-house Service Department. Have your equipment serviced by the same technicians who services Fitness Town corporate, commercial, and pro fitness facilities like the Richmond Oval, Vancouver Whitecaps training facility, and Lululemon’s employee gym.

Let us help you with replacement parts, in-warranty repairs and routine maintenance to keep your fitness equipment in shape for years to come!

Service Rates

Customers who purchased their equipment at Fitness Town receive preferred service rates for call-outs and labour.

• Call-out Fees apply to warranty and non-warranty service calls.
• For more information, please submit a service request form.
• Please be as descriptive as possible and include the make and model of your equipment with your request. If you purchased your equipment from Fitness Town, providing your original invoice number also helps us to serve you better. We look forward to assisting you.
• Please note: Parts-only orders not associated with a service callout will be subject to an additional logistics fee.