You will receive reset instructions in your mailbox.
If you are requesting service for a home, click here: Residential Service Request
If you are requesting service for a commercial facility, click here: Commercial Service Request
If your store requires service on your fitness equipment please submit the following form. We recommend not using the machine so that the original request is still relevant when the technicians arrive and that no additional issues have occurred.
Your serial number(s) and your date of purchase are extremely important. Delays occur if this information is not provided. Please ensure you enter the correct serial number(s) and date of purchase when filling out this form.
Please do not submit form if you do not have this information!